Shipping Policy
Welcome to the vosent.shop website. To ensure you understand our shipping policy, please carefully read the following terms and conditions. These terms apply to all orders.
- Domestic Shipping
Shipping Coverage
This website only supports shipping within the United States.
We currently do not offer international shipping, including to Canada, Mexico, and other countries or regions.
Shipping Time
General order processing time: Orders are shipped within 1-3 business days after payment confirmation.
Domestic standard shipping time (depending on destination):
Eastern/Central regions: Approximately 3-5 business days
Western regions: Approximately 4-7 business days
Remote areas: May take 7-10 business days
Please note that holidays, extreme weather, or force majeure events may cause delays. - Logistics Partners
We cooperate with several well-known US logistics companies to ensure your order arrives safely and quickly:
UPS
FedEx
USPS
DHL Express
The logistics company will choose the most suitable delivery method based on the order weight, size, and delivery address. You will receive a tracking number after shipment, allowing you to check the package status at any time. - Import and Export Standards and Compliance
All products on this website comply with US domestic sales standards, including safety, environmental protection, and outdoor product regulations.
Since this website does not support international shipping, there are no import/export licenses, customs duties, or regulatory issues related to other countries or regions.
We are not responsible for any legal or shipping issues arising from customers attempting to ship goods outside the United States. - Lost or Damaged Packages
Although we work with reputable logistics companies, accidents may occur during transportation.
If your package is lost or damaged during shipping, please contact customer service within 7 days of receiving the goods and provide your order number and relevant information.
We will coordinate with the logistics company to process a refund or reshipment as soon as possible.
